In the future, Pollen will require that Flowers be online for a minimum of 95% per week in order to receive rewards. This change was proposed as part of larger set of rewards changes to ensure that the network is growing in a way to support long-term sustainability across all regions.
What is the definition of "uptime"?
Uptime means that a Flower is plugged into power and connected to internet backhaul. With these two components, the Flower hardware is able to report back to the Pollen Mobile network that the Flower is online.
What does not count towards "uptime"?
There are several other measurements surrounding Flower statuses, namely: GPS Status, IEPS Status, Broadcasting Status, and SAS Status. While these are important to the overall health of the network, they are not being used in the uptime calculation at this time. This is a temporary measure while we continue to onboard new radio vendors to the network and work with their engineering times to ensure a great experience.
What does 95% uptime over the course of a week look like?
There are 168 hours in a week, so your Flower must be online for 159.6 hours.
How can I see my uptime status?
You will be able to see information about your Flower's uptime on Botanist starting Tuesday December 20th. When you go to Botanist for your device, you will see a new section called "Uptime" which will will display either a green mark or a red mark. Green means you are currently within the uptime requirement threshold, while red means you are out of it for the week. Additionally, you can click into the dropdown to see the number of hours your Flower was online for a given day.
My Flower goes down because of SAS. Will this count?
No."Any downtime due to SAS issues or DPA events will not be counted against your uptime requirement for the week.
How can I move my Flower around if it has to be up 95% of the week?
If you need to relocate your Flower, in many cases, the eight hours of downtime allowed per week provides a significant window to do so.
I have more questions!
Join us on Discord and ask away. We do our best to answer questions the community poses, and other community members are also available to answer your questions. We also hold regularly Community Meetings on Discord to share more about what we're up to and answer questions. Happy Pollenating!