1. Access the Botanist
3. Setup your Moonflower and/or Sunflower
For both Flowers, you'll need to locate the ethernet port at the bottom of the radio and unscrew the black cable gland cap. You'll then need to disassemble the cable gland and cut the inner grey rubber tubing to properly slide the ethernet cable through and connect your ethernet cable to your radio's port. For more detailed instructions and reference images, please see the included Quick Installation Guide included in your Flower's packaging.
- Red -- in the boot up process
- Blinking orange -- unit is attempting to acquire GPS sync or connect to Pollen's cloud core
- Green -- unit is functioning as expected
Note: if you see a solid Orange light, your Flower may have failed a critical setup process. Please review this setup guide, or file a ticket at support.pollenmobile.io.
Botanist will check for the following:
- GPS Live
Your Flower's location has been found. If your GPS has not been found, please move your Flower to a different location with a clear line of sight to the sky, unobstructed by foliage, buildings, etc.
- IEPS Online
Your network is secure. Internet Egress Privacy Service (IEPS) is a Pollen service that encrypts communications and moves the Internet Egress Point from your ISP, preventing any actor from intercepting data or running network data analyses. If IEPS is not online, please submit a support ticket to support.pollenmobile.io.
- Connected to Pollen
Your Flower is connected to the Pollen Mobile network. If not, please submit a support ticket to support.pollenmobile.io.
Your Flower is broadcasting the Pollen Mobile network. If not broadcasting, please check your internet backhaul, check the health of your ethernet cables, or power cycle your device.
- SAS Status
In order for your Flower to broadcast, it will need a grant from the SAS (Spectrum Access System). SAS Status refers to the status of your antennas' grant with the SAS. There are several statuses that your grant can have, from Pending to Authorized. Go to"How do I register my Flower with the SAS?" for more information on completing this critical step. Failure to register with the SAS will result in your Flower being taken offline.