When you place an order with Pollen Mobile through our store at shop.pollenmobile.io, we do our best to ship your items to you within 2-3 weeks unless otherwise indicated. Your order will arrive in a few phases:
1) Physical Hardware such as Flowers and Bumblebes will arrive to you via UPS. Once it has shipped you will receive an email confirmation with the tracking number.
2) Digital Products such as Honeybee and Hummingbird eSIMs will arrive you to via email within 1-2 days after your Physical Hardware has shipped. Honeybees and Hummingbirds arrive as a QR code that you scan to install on your device.
3) NFTs will arrive the evening after your physical or digital products ship and will be delivered to the wallet address that you provided on checkout.
If you place an order through CalChip or another distribution partner, the exact shipping times of your Physical Hardware can vary, but you can expect the Digital Products and NFTs to follow the same timeline.